Getting Started
If you're using Shopify POS, then start by choosing the hardware that you need to accept payments using cash, cards, or both. Next, choose specialized retail hardware to suit your business needs, like barcode scanners, receipt printers, and cash registers.
You can also use shipping hardware, such as label printers and scales, to speed up your fulfillment process.
On this page
Device requirements for Shopify POS hardware
The Shopify POS app works with devices which meet the following requirements:
Device | Description |
---|---|
iPhone | iPhone 7 or higher running iOS 13 or higher |
iPad Air | Generation 2 or higher running iPadOS 13 or higher |
iPad | Generation 5 or higher running iPadOS 13 or higher |
iPad mini | Generation 4 or higher running iPadOS 13 or higher |
iPad Pro | All iPad Pro models running iPadOS 13 or higher |
Android | Phone or tablet running official Android version 7.0 (Nougat) or higher |
The Shopify POS app is available for only iOS and Android devices. It's not available for desktop computers.
iOS 14 permission requirements
If you have updated your device to iOS 14 or higher and use third-party Shopify apps, then you might need to enable Cross-Website tracking in your iOS settings. Cross-Website tracking lets third-party Shopify apps that you have installed in your Shopify admin stay connected in Shopify Inbox, Shopify Point of Sale, and the Shopify mobile app.
To enable Cross-Website tracking, complete the following steps:
- Open the Settings app on your device.
- Tap Shopify, Shopify POS, or Shopify Inbox.
- Enable Allow Cross-Website Tracking.
Choose your Shopify POS hardware
Depending on your business, the kind of retail hardware you need might be a bit different:
If you run... | Then you might need... |
---|---|
A pop-up shop, events, casual part-time sales | A supported device + card reader |
A permanent retail location | A supported device + card reader + receipt printer |
Multiple stores or a warehouse | A supported device + card reader + receipt printer + barcode scanner + cash drawer |
You can choose a variety of components for your Shopify POS system, depending on the payment methods you accept, and your business needs.
Any of the options listed allow for more than one "register" at a single location. There is no limit to the number of POS stations you can have at a given location.
Where to buy hardware
If you are in a supported country, then you can buy hardware from the Shopify Hardware Store:
- Australia
- Belgium
- Canada
- Denmark
- Finland
- Germany
- Ireland
- Italy
- Netherlands
- New Zealand
- Singapore
- Spain
- United Kingdom
- United States
Supported hardware
The availability for supported hardware from the Shopify hardware store varies by country.
If you are not located in a country with a Shopify hardware store, then refer to the supported hardware page or any of the individual hardware pages for supported model numbers and purchase hardware from a verified third-party retailer of your choice.
30-day return policy
All hardware bought from Shopify, except card readers, come with a 30-day return policy.
Be sure to complete the correct return form for your country when returning an item:
- Australia
- Belgium
- Canada
- Denmark
- Germany
- Ireland
- Italy
- Netherlands
- New Zealand
- Singapore
- Spain
- United Kingdom
- United States
- Finland
View the devices on your Shopify POS network
You can access a list of hardware connected to your network on the Hardware screen by tapping ≡, and then tapping Manage connected hardware.